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Customization and Custom Printing

General Customization Questions

  • What are your Minimums for customized drinkware orders?
  • Can I split the minimums between various sizes of cups?
  • Where can I find pricing information for custom cups?
  • How do I customize Silipints?
  • Can I choose whatever color of ink I want to print on my cups?
  • Can you customize lids and straws?
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Artwork

  • What are the artwork requirements to create a customized or personalized Silipint?
  • How big can you print my logo or artwork? (What are the print areas for Silipint products?)
  • Will we see a proof prior to production?
  • Where do you place the logo for custom artwork?

Production

  • What are the turn times, or lead times, for custom orders?
  • Will you reserve or hold inventory for my upcoming event or sale?

Shipping

  • Where and how do you ship custom wholesale or promotional orders?
  • Where is my tracking? Will I know when my order ships?

Payment & Billing

  • What payment methods do you take for customized orders?
  • Can I buy on terms for my custom order?
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