Customization and Custom Printing

General Customization Questions

• What are your Minimums for customized drinkware orders?
• Can I split the minimums between various sizes of cups?
• Where can I find pricing information for custom cups?
• How do I customize Silipints?
• Can I choose whatever color of ink I want to print on my cups?
• Can you customize lids and straws?

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Artwork

• What are the artwork requirements to create a customized or personalized Silipint?
• How big can you print my logo or artwork? (What are the print areas for Silipint products?)
• Will we see a proof prior to production?
• Where do you place the logo for custom artwork?

Production

• What are the turn times, or lead times, for custom orders?
• Will you reserve or hold inventory for my upcoming event or sale?

Shipping

• Where and how do you ship custom wholesale or promotional orders?
• Where is my tracking? Will I know when my order ships?

Payment & Billing

• What payment methods do you take for customized orders?
• Can I buy on terms for my custom order?