Customization and Custom Printing

Payment & Billing

• What payment methods do you take for customized orders?
• Can I buy on terms for my custom order?

Shipping

• Where is my tracking? Will I know when my order ships?
• Where and how do you ship custom wholesale or promotional orders?

Production

• Will you reserve or hold inventory for my upcoming event or sale?
• What are the turn times, or lead times, for custom orders?

Artwork

• Will we see a proof prior to production?
• What are the artwork requirements to create a customized or personalized Silipint?
• Where do you place the logo for custom artwork?
• How big can you print my logo or artwork? (What are the print areas for Silipint products?)

General Customization Questions

• Can you customize lids and straws?
• Can I get my own unique color of silicone made?
• Where do Silipints get screen printed? Do you have robots?
• Can I choose whatever color of ink I want to print on my cups?
• What ink is used and how are Silipints printed?
• Can I split the minimums between various sizes of cups?

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